Join us December 6th and Celebrate with the Rocky Mountain’s Best IT Support Professionals!

2017 HDI Analyst and Desktop Technician of the Year Awards Luncheon at Dave & Buster’s.

Please RSVP by Wednesday, November 30th so you do not miss our premier event of the Year!

Guests may use the same Register Now! link to RSVP.

Register Now!

Attend our 2017 Analyst and Desktop Support Technician of the Year Awards luncheon and receive a free lunch and a $10 Player’s card for Dave and Buster’s.

Join us to honor and thank all the star players on your team by recognizing the nominees and winners of the HDI Analyst of the Year and Desktop Support Technician of the Year!  Be there to congratulate our region’s winners. There will be great FREE food and lots of door prizes.
  

Our special keynote speaker is Corinne Hancock  who will be presenting “Thriving in Chaos – High Performance Leaders and Teams”.

Description: In business and in life, we’re put to the test not when things are going right, but when they go wrong. How we react can be the difference between success and failure, and determine whether our team comes together or falls apart. Learn strategies to adapt your thoughts and plans on a moment’s notice, lead through uncertainty, and create success from chaos.

Thriving in Chaos challenges participants to be at their best in challenging situations. Your team is on the front lines, making an impact with limited resources, and sometimes challenging clients. Explore how to stay in a mindset focused on solutions not problems – exploring who you are, and how you respond when challenges arise. Participants will get practical tools and ideas for how to rise to the occasion and to empower others, regardless of their situation.

What You’ll Get:

  • Understand how your thoughts, actions and language impact others, and impact your ability to deal with chaos.
  • Multiple ways to mentally prepare yourself to thrive in chaos, no matter the environment
  • Tools and exercises you can immediately use to engage and inspires both yourself and your team regardless of situation.

Who is this for? Leaders, teams and volunteers who:

  • Operate in chaotic environments with limited resources.
  • Want new ways to collaborate with others effectively.
  • Want to increase their effectiveness working with diverse populations.
  • Seek to enhance the effectiveness of their communication.

Speaker Bio:

Corinne Hancock is a globally recognized expert in building world-class leaders, effective teams and cultural diversity, in chaotic environments. With over a decade of international aid and development experience working around the world developing bold leaders, building highly effective teams, conducting medical trainings and delivering medical care.

Corinne translates her expertise from working in chaotic environments into REAL RESULTS through EFFECTIVE and INTERACTIVE keynote presentations, corporate trainings and executive coaching, helping organizations and individuals THRIVE IN CHAOS.

Corinne not only challenges the status quo in international development and relief, but also pushes her own participants to achieve growth beyond their expectations. She has worked on over 50 international projects with leading organizations across for-profit, non-profit and governmental sectors such as US Department of State, USAID, Project C.U.R.E., Newmont Mining, Kinross Gold, BoldLeaders, State Civic Design Team, Raising Malawi, Mountain 2 Mountain, Edge of Seven, Valor Bridge and more.

Corinne was on the front lines, building teams in high-pressure, stressful situations around the globe as the Director of Clinics for Project CURE, and as a contracted State Department leadership coach. She brought together multi-generational, multi-cultural teams to create new community based projects, open hospitals and clinics, and deliver medical care in some of the most remote locations on the planet.

Most recently, Corinne directed leadership and entrepreneurship programs for one of Colorado’s leading edge private schools. Her programs included professional leadership development for the entire teaching and admirative staff, hosting educational workshops for the school community and even teaching leadership and mindfulness classes to middle school aged children.

Corinne studied Human Development and Cultural Anthropology and furthered her education, becoming an ICF Master Certified Coach from I.P.E.C., one of the leading coach training programs in the world.

 

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Considerations when integrating another ITSM system with yours with Rick Munoz

Recap of our October Chapter Meeting

Many companies, either through client demand or through mergers, need to send tickets from one system into their main system (or reverse). This session will present and discuss how to get different ITSM systems to work together. 

Speaker Bio:   

Rick Munoz is one of the T4S Partners founders, Chief Architect, and Practice Partner for the Application Development Practice. He comes to T4S with an extensive leadership background and over 25 years of experience in the consulting and software industry, most recently serving as a leader for Computer Sciences Corporation’s (CSC) IT Advisory & Strategy Group in North America. Under Rick’s leadership, this practice was responsible for delivering world-class client solutions in Enterprise Architecture, systems integration, agile development, application modernization, and new technology adoption, including cloud, DevOps, and IoT solutions. 

Before joining CSC, Rick was the Technology Director for Sapient, a leading provider of comprehensive consulting software solutions, and served as a Technology Strategist for American Airlines.   Rick has delivered successful solutions to a number of Fortune 500 companies and clients including: ExxonMobil, Kroger, ULA, Newmont Mining, KinderCare, Accolade Health and Merrill Lynch.  Rick holds a Bachelor of Science from San Francisco State University.

 

Event sponsored by T4S Partners Logo - IT Consulting Services in Denver

Register here

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Let’s Talk Beyond the Integration of ITIL and KCS with Rick Joslin

Join us at our November Chapter Meeting Click on the link below to register or RSVP. Invite and share the meeting link with a colleague. Register Now! Join Rick Joslin as he explores the Knowledge Centered Service Management (KCSM) strategy that goes beyond the integration of ITIL and KCS. Knowledge Management …

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Solve My Problem Workshop – Season Kickoff Sept 21!

Details: Solve My Problem Workshop  The goal: to collaborate with your peers in the technical support industry to actively work through common issues and challenges to come up with real-time solutions Jennifer Woolley will be facilitating this workshop.  The workshop will start by reviewing the top three topics pre-selected by …

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Join us in May for a presentation on Virtual Collaboration with Global Teams given by Mr. Ric Taylor

May 18th 2017 HDI Rocky Mountain Chapter Meeting We hope you will join us at the May HDI Rocky Mountain meeting and learn to improve your  Virtual communication skills. Click on the link below to register or RSVP. Invite and share the meeting link with a colleague. Get more information Register Now! Details: …

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