Membership Referral Contact Form

The Rocky Mtn Chapter is trying to increase our membership and we need your help!

Please note, a new member must sign up for at least a Resource Membership to qualify:
1-3 new members: $50 gift card
3-5 new members: $100 gift card
5-7 new members: $200 gift card

Please click the link below and complete the contact form so a Chapter Representative may contact you.

Membership Contact Form

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Celebrating the Rocky Mountain HDI Chapter’s Analyst and Desktop Support Technician of the Year

Come join us in Celebrating the Rocky Mountain HDI Chapter’s Analyst and Desktop Support Technician of the year on Thursday December 11, from 11am – 2pm at the Denver Museum of Nature and Science. Subscribe to our emails to make sure you receive your invite to this FREE event!

The special guest speaker is Mike Hess from the Blind Institute of Technology. Background on Mike:

An English proverb states, “A journey of a thousand miles begins with a single step.” Mike Hess began his journey as a disabled person at the age of 7 in a small, Midwestern town in Ohio. As an April Fools baby, he was a natural class clown and wanted to sit in the back of the class cracking jokes as early as the 1st grade. He quickly moved to the front of the class after realizing he was not able to see the chalkboard. He was, however, still fully able to participate in class.

After visiting several more sophisticated optometrists in larger cities, Mike ended up in a large Cleveland hospital. It was at this hospital that Mike and his mother learned that he was losing his sight and would be completely blind by the age of eighteen. At such a young age, he had no idea what blind even meant. When he asked his mom, she simply stated that he was going to be special. At this point, in many ways, he began to fulfill her prophecy.

Mike’s mom was determined to keep him within the public schools and did not want to send him to a school for blind and deaf children. Disabled children are commonly placed into special learning programs within the public school system and Mike was not an exception. This established a clear line in the sand with his classmates, stating plainly that he was different. However, he maintained his belief that he was special, regardless of the large print books and dark colored paper he needed to aid his learning. He learned to make friends quickly because fitting in was not an option for him. He also refused to allow schoolmates to bully him for being blind. Thus, Mike plotted the course along his thousand-mile journey by either engaging people through shenanigans or by playing tough.

At the start of junior high school, Mike’s family moved to Colorado and it was there that Mike began using low-vision technologies for the first time. His secondary school education was split between proactively learning the skills he would need in the future to live as a totally blind person (cane training and Braille classes) and the low-vision technologies that would assist him in the present. After graduating from high school and completing several years of junior college classes, Mike enrolled at the Community College of Denver (CCD). At CCD, he studied computer programming and began a career in Information Technology (IT).

Mike graduated from CCD in 1995 with a certificate in application programming and also received the Student of the Year award from the Computer Training for People with Disabilities (CTPD) program. Throughout his college career, Mike had to continue pushing through challenges. With the limited technology at that time, he needed to collaborate with others and use alternative methods to achieve success. In one instance, he paired up with a fellow student who had carpal tunnel syndrome. He was able to do the typing while she acted as the eyes. So as a blind young person, Mike had experienced the shunning of someone who is different, the thrill of achieving like one who is not and continued to grow in the belief that his journey was meant for greatness.

Immediately after college, Mike married his wife and adopted his two daughters. His family grew again in 2008 with the addition of a little boy. He believes that it is important to demonstrate to his children that his disability should not affect his life and that he is just as capable as someone who has sight. His kids experience a dad who attempts all mental, physical or emotional challenges. They have lived his mantra that his vision loss is simply a mere inconvenience and nothing more. They have watched Mike keep a positive attitude throughout all his trials and tribulations. His children have seen him compete at martial arts tournaments; snow and water ski; run half marathons and climb 14,000 foot mountains. His kids have witnessed him working 16 hours days to create business-valued systems and spending hours on a bus each day to keep his employment. Finally, they have been his driving force when it seemed like the world was unfair. His family has been his excuse to thrive, his joy and support through all his successes and challenges.

Mike’s journey has been thrilling thus far, as he has climbed corporate ladders, martial arts belts and literal mountains. However, his thousand miles are far from over – the next phase of his journey is materializing before his mind’s eye. Whatever his next path may bring, he looks forward to meeting it head-on and growing from the experience.

Posted in Analyst of the Year, Desktop Support Technician, Event, Rocky Mountain Chapter of HDI, Technical Support | Comments Off

Please join us this Thursday for a presentation on Business Intelligence given by Michelle S. Jaramillo

Welcome back to the HDI season kickoff meeting. Please join us for a presentation on Business Intelligence given by Michelle S. Jaramillo.

headshot CGCMichelle S. Jaramillo is primarily focusing on the development and management of the business analytics and data visualizations features for Cherwell Service Management. Michelle’s previous product and pricing management experience in the telecom and utility industries allow her to bring an innovative perspective to information technology by identifying market trends and leveraging ideas from various industries.

An IT organization’s value proposition will be a dynamic target to hit right out of the gate. The appropriate metrics and audience are key to managing this challenge. The state of business intelligence in the ITSM industry is one of status quo. Michelle will explain how managing and communicating with metrics will help delivery the right value proposition message to your users.

Click on the link below to register or RSVP.
Get more information
Register Now!
I can’t make it

Thank you for your attention and response. We hope to see you at this kickoff event as well as throughout the program year.

Jennifer Woolley


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Upcoming Training in DENVER from HDI! August 21-22, 2014

Rocky Mountain Chapter of HDI
Training Offerings in DENVER in August!

HDI Support Center Team Lead

August 21 – 22
$1,595 (Member)
$1,695 (Non-Member)

Location of training:
DeVry University
Greenwood Village (Denver South) Center
6312 S. Fiddlers Green Cr.
Ste. 150E
Greenwood Village, CO 80111
Phone: 303-329-3000

Enter the garage on the west side (the main entrance to the building with a big sign that says Tuscany Plaza), use the code 8888# and park on the top level of the garage. To exit, use the same code at the east exit of the garage.

Click here to register online and review course descriptions!

Please include this Rocky Mountain Chapter of HDI identifying promo code when registering: TBRM

Use the shopping cart to pay by credit card or contact our HDI West Account Manager Victoria Bech at 719.955.8154 or

Posted in Certification, Rocky Mountain Chapter of HDI, Support Center Analyst, Technical Support, ThinkHDI, Training | Tagged , , , , , , , , , | Comments Off

Colorado Rockies Game – May 22 HDI Rocky Mountain Chapter Event

Important information for those attending the game with us!

  • Starting at 11:30am, you can pick up your ticket at the Rockies main ticket office on the southeast side of the ballpark facing Blake Street, just north of 20th Street.
  • Our sponsor, Brooksource, will have a representative standing next to the ticket office holding an HDI sign.
  • You will NOT be able to get your tickets from the ticket office or will call, only from the Brooksource representative.
  • Please call 720-458-1071 if you are lost, late, or need help in any way.
  • After 1:30pm, your tickets will be held at Brooksource’s office, which is located across the street just northeast of the ballpark at 2240 Blake Street.
  • Please call the number above on game day for any questions whatsoever.

Come Join Us!

Game:  Colorado Rockies vs San Francisco Giants

Location:  Rockies Roof Top Patio Bar, Opens at 11:00am

Registration:  Invitee and 1 Colleague

RSVP Date:  May 15, 2014

Gift:  $6.00 Food Coupon included with ticket

Happy Hour Pricing:     “Batting Practice Specials”

11:00am – 1:00pm or two hours prior to scheduled first pitch

Ticket Pickup:  Will Call

Space is Limited to 50

Register Now!

Limited to Invitee and 1 Colleague

Call Jennifer Woolley, HDI Rocky Mountain Chapter President,

if you have any issues on game day.


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