Join us in April with Tami McVay – The Art of Being Selfish: Why Insight is the Key to Personal and Business Success

April 20th 2017 HDI Rocky Mountain Chapter Meeting We hope you will join us at the April HDI Rocky Mountain meeting and discover your personal power and identify your personal strengths. Click on the link below to register or RSVP Get more information Register Now! Details: the Art of Being Selfish:  Why Insight is …

Communications Drive Support Center Improvement

A Toolkit for Better Communication and Collaboration Organization silos are being broken and teams are often working remotely, emphasizing the importance of rapid and clear communication across multiple channels. Both consumerization and customer focus are increasing, making it more important to get accurate, updated information to customers and team members, …

January Meeting: Gartner Workshop and Future of IT Presentation 

Join us for this Gartner double header! Register Now! Workshop: How to Build I&O Metrics That Matter and Communicate Value to the Business  This Gartner working session will explore the requirements of building I&O metrics that matter to the business. We will discuss a framework for defining metrics that matter …

Nominate The Best On Your Support Team Now for Free!

Thank you for your nominations! It only takes a minute and costs NOTHING to recognize your top Analyst and Support Technicians in a global way! HDI offers a global program that enables each Local Chapter to select a winner to compete at the regional level. The winner of each Regional …