Join us in February for a presentation on Contact Center Challenges and Best Practices given by Christian Hansen

The HDI Rocky Mountain chapter meeting will be held on Thursday, February 15th starting at 1pm.

We hope you will join us at the meeting to hear about new contact center challenges, best practice skills, and how to succeed in your company’s goals.

Click on the link below to register or RSVP.
Invite and share the meeting link with a colleague.
Register Now! 

The presentation “Contact Center Challenges and Best Practices” key on companies across the globe are faced with the challenge of controlling costs, maximizing profits, while keeping employees and customers happy. In our upcoming meeting we will hit these challenges head on while sharing best practices that enable your Contact Center to be a company business unit that may meet and exceed your company’s goals.

Speaker Bio:  Christian Hansen is a Contact Center expert with a wealth of industry knowledge and industry experience.  Christian has worked for Cisco Systems, Avaya, Verizon Enterprise Solutions and currently a top sales performer with NICE in Contact as a District Sales Manager covering the Colorado and Nebraska enterprise market.

Christian has current and past customers, partners, or employers that make up 22 of the Fortune 250 list. Christian’s experience and challenges with these companies solve tough challenges help him frame a story of best practices, industry trends, and what to avoid.

Sponsored by the IT consulting firm T4S Partners Inc.

Join us in January for a presentation on ITS Leadership given by Travis Hankins

The chapter meeting will be held on Thursday, January 18th starting at 1pm.

Click on the link below to register or RSVP.
Invite and share the meeting link with a colleague.
Register Now! 

The “IT Leadership” presentation will key on the age of working remotely, how does the IT leadership team actively connect with team members and promote growth. How to instill personal accountability that resonates with team members.

Speaker Bio:  As a technology leader, Travis aligns technology with business strategy, operations and marketing. He ensures technology provides the appropriate platform for all segments of the business. Travis holds full IT strategic planning and implementation responsibility, with full accountability to executive leadership. He also has extensive experience across hardware, software and cloud infrastructure, and holds a Master in Management Information Systems. Specialties: Small and startup companies, Strategic planning (long and short term), Cultural advocate and change management, Budget, fiscal/capital planning, strategic initiatives, procurement, Technology infrastructure, architecture, application, software development, cloud, Big Data, Deep Learning, Machine Learning, Artificial Intelligence, Sustainable/energy efficient technologies, Small and startup companies, Strategic planning (long and short term), Cultural advocate and change management, Budget, fiscal/capital planning, strategic initiatives, procurement, Technology infrastructure, architecture, application, software development, cloud, Big Data, Deep Learning, Machine Learning, Artificial Intelligence, Sustainable/energy efficient technologies

Speaker Photo:

Sponsored by: T4S Partners Inc.