ITSMF USA AND UBM TECHWEB’S HDI ANNOUNCE JOINT PRODUCTION OF CONFERENCE

ITSMF USA AND UBM TECHWEB’S HDI ANNOUNCE JOINT PRODUCTION OF CONFERENCELouisville, KY – September 21, 2010 – IT Service Management Forum USA (itSMF USA), a nonprofit membership organization dedicated to the advancement of service management good practices through professional and academic practitioners, researchers, and leaders, together with HDI, a global association …

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NEXT HDI WEBINAR: BEST PRACTICES FOR BUILDING AND MANAGING VIRTUAL SUPPORT TEAMS

With Julie Mohr and Micah Vono Date: Tuesday, September 21 Time: 1:00 PM ET/ 10:00 AM PT | Length: One Hour Cost: $29 | Free to HDI Members (SPIN series) This session will evaluate the driving forces behind using remote agents in a centralized and distributed support model. You’ll learn …

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Circle of Excellence

The Rocky Mountain Chapter of HDI has earned Circle of Excellence recognition for the past three years. The Circle of Excellence program is managed by HDI and awards recognition to local chapters based on the following areas: . Chapter Growth . Chapter Management . Chapter Education / Career Development . Chapter Professional Development and …

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Peak 10 Wins HDI Team Excellence Award

HDI, the world’s largest membership association for IT service and technical support professionals and the premier certification body for the industry, announced Peak 10 as the winner of the 2010 HDI Team Excellence Award for External Support. This award was presented at the 2010 HDI World Conference on Technical Service …

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Have you registered for the 2012 Annual Conference & Expo?

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