Peak 10 Wins HDI Team Excellence Award

HDI, the world’s largest membership association for IT service and technical support professionals and the premier certification body for the industry, announced Peak 10 as the winner of the 2010 HDI Team Excellence Award for External Support. This award was presented at the 2010 HDI World Conference on Technical Service …

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Have you registered for the 2012 Annual Conference & Expo?

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March Chapter Meeting

Tapping into Internal Motivation (RSVP) Date/Time: Thursday, March 15th, 1pm – 3pm Location: National MS Society, 900 S. Broadway, Ste 200 Details:  Employee engagement is at the front of mind for most organizations. Research indicates that engaged employees are more productive. A key element of engagement is motivation. Most of …

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Please join us at the free HDI Forum Live Roundtable!

March 14, 1pm – 4pm in the Mariott Tech Center This is a great opportunity to learn more about HDI Forums and to connect with senior-level service and support professionals! More information is available on here – make sure you register for this exciting event!

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HDI Rocky Mountain is Hosting Training!

We are hosting three training events!  Please see the Training page for more details: – ITIL Training on Service Desk Metrics with Malcolm Frye in March (RSVP) – Support Center Analyst certification training in June – Support Center Manager certification training in June

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