Solve My Problem Workshop – Season Kickoff Sept 21!

Details: Solve My Problem Workshop  The goal: to collaborate with your peers in the technical support industry to actively work through common issues and challenges to come up with real-time solutions Jennifer Woolley will be facilitating this workshop.  The workshop will start by reviewing the top three topics pre-selected by …

Join us on January 15 for an Industry Round Table Discussion with Leslie Cook!

Register here! We are working hard to provide topics for discussion that are most relevant to you in your role in your support center. We would like your input as we get the agenda organized, and experts assembled. Please take this quick survey to let us know your most common …

Celebrating the Rocky Mountain HDI Chapter’s Analyst and Desktop Support Technician of the Year

Come join us in Celebrating the Rocky Mountain HDI Chapter’s Analyst and Desktop Support Technician of the year on Thursday December 11, from 11am – 2pm at the Denver Museum of Nature and Science. Subscribe to our emails to make sure you receive your invite to this FREE event! The …

Upcoming Training in DENVER from HDI! August 21-22, 2014

Rocky Mountain Chapter of HDI Training Offerings in DENVER in August! HDI Support Center Team Lead August 21 – 22 $1,595 (Member) $1,695 (Non-Member) Location of training: DeVry University Greenwood Village (Denver South) Center 6312 S. Fiddlers Green Cr. Ste. 150E Greenwood Village, CO 80111 Phone: 303-329-3000 Enter the garage …

Managing Energy versus Time How to Increase Your Energy

February 20 HDI Rocky Mountain Chapter Meeting Details:  Managing Energy (vs Time) is the key to high performance in work and life. To be the most efficient in every dimension of life, time is not the critical factor, the energy you bring to the time you have, is. Energy is a resource …