Join us on October 17th to discuss Emerging Data Storage Technologies with Chris Bross of DriveSavers!

Emerging Data Storage Technologies Computer storage devices are ever-evolving. Help desks and IT teams need to be able to support too many flavors of hardware and OSes. Smart phones, tablets, solid state drives (SSD), hybrid drives (SSHD), shingled, laser heated and helium filled hard drives (HDD)? What does it all …

Register NOW for Support Center Analyst and Manager Certification Classes in Denver Next Week!

Coming the week of June 17, so act now! Register for Support Center Analyst and Manager Certification classes being held in Denver at DeVry University – Greenwood Village (Denver South) Campus. June 17–18 Support Center Analyst June 19–21 Support Center Manager Location DeVry University – Greenwood Village (Denver South) Campus. Contact Victoria …

Last Days to Register for HDI Certification Training Classes!

Last days, act now and join us! Register for Support Center Analyst and Manager Certification classes being held in Denver at DeVry University – Greenwood Village (Denver South) Campus. June 17–18 Support Center Analyst June 19–21 Support Center Manager Location DeVry University – Greenwood Village (Denver South) Campus. Contact Victoria …

Do You Have Rock Star Employees? How to Build a Talented Service Desk

March 21 HDI Rocky Mountain Chapter Meeting Details: There are many challenges to keeping support teams fully staffed today.  This presentation will offer advice for maximizing your recruitment process and ensuring your star employees stay. Speaker:  Ted Hellmuth, Branch Manager, Robert Half Technology About the Speaker:  Ted Hellmuth is the Denver …