Nominate The Best On Your Support Team Now for Free!

Thank you for your nominations! It only takes a minute and costs NOTHING to recognize your top Analyst and Support Technicians in a global way! HDI offers a global program that enables each Local Chapter to select a winner to compete at the regional level. The winner of each Regional …

Congratulations to the HDI SM Award Finalists & Winners

HDI announced the winners of the 2015 HDI Service Management Awards at the recent FUSION 15 Conference & Expo which took place November 1–4 in New Orleans. Experience the award ceremony from FUSION 15.   The HDI Service Management Awards are the highest honor in the IT service management profession, recognizing …

Join us on January 15 for an Industry Round Table Discussion with Leslie Cook!

Register here! We are working hard to provide topics for discussion that are most relevant to you in your role in your support center. We would like your input as we get the agenda organized, and experts assembled. Please take this quick survey to let us know your most common …

Celebrating the Rocky Mountain HDI Chapter’s Analyst and Desktop Support Technician of the Year

Come join us in Celebrating the Rocky Mountain HDI Chapter’s Analyst and Desktop Support Technician of the year on Thursday December 11, from 11am – 2pm at the Denver Museum of Nature and Science. Subscribe to our emails to make sure you receive your invite to this FREE event! The …

Managing Energy versus Time How to Increase Your Energy

February 20 HDI Rocky Mountain Chapter Meeting Details:  Managing Energy (vs Time) is the key to high performance in work and life. To be the most efficient in every dimension of life, time is not the critical factor, the energy you bring to the time you have, is. Energy is a resource …