You could speak at the HDI 2014 Conference & Expo!

Now’s Your Chance to Speak at HDI 2014! Do you often feel compelled to share your expertise—hot topics, lessons, and best practices you’ve learned over time? Here’s your chance: You could speak at the HDI 2014 Conference & Expo! Share your knowledge with the more than 2,300 business leaders and professionals …

Take the HDI Support Center Practices & Salary Survey!

Take the HDI Support Center Practices & Salary Survey! The annual HDI Support Center Practices & Salary Report is based on survey responses from support professionals from around the world. We’re currently collecting responses for the 2013 report, which will be released in October. By completing the survey, you’ll not …

HDI Training Certification in Denver Soon!

        HDI offers training for help desk, support center, call center, service desk, and desktop support professionals. Learn industry best practices and standards with HDI’s training program. All HDI certification courses include a certification exam. Support Center Analyst June 18 – 19, 2012 $1,295 (Member) $1,395 (Non-Member) …