Solve My Problem Workshop – Season Kickoff Sept 21!

Details: Solve My Problem Workshop  The goal: to collaborate with your peers in the technical support industry to actively work through common issues and challenges to come up with real-time solutions Jennifer Woolley will be facilitating this workshop.  The workshop will start by reviewing the top three topics pre-selected by …

Analyst and Desktop Support Technician of the Year

Rocky Mountain Chapter of HDI wants to thank our Event Sponsor, Avatier, for making this awards luncheon possible as well as our other sponsors and speaker Lori Hanson. Congratulations to Analyst of the year David Couchenour of CH2M and Desktop Support Technician of the Year John Ferraro of Regis University. …

Let’s Talk Energy Management w/ Brynn Shader!

Energy Management, it’s a different way to view the tired ol’ “Time Management” type of conversation, and brings some novel and compelling ideas to the table. It allows us to transition from attempting to manage a finite concept like time into a potentially infinite resource that is our own energy. …