September 19th Rocky Mountain Chapter of HDI Monthly Meeting

Season Kickoff Event Knowledge Management Best Practices within Service Management Details:  Knowledge Management Best Practices within Service Management Knowledge management is an absolute requirement to improve efficiencies and enable an organization to expand its services or deliver different types of services. Yet often it is considered optional, and either not …

Take the HDI Support Center Practices & Salary Survey!

Take the HDI Support Center Practices & Salary Survey! The annual HDI Support Center Practices & Salary Report is based on survey responses from support professionals from around the world. We’re currently collecting responses for the 2013 report, which will be released in October. By completing the survey, you’ll not …