Join us on October 17th to discuss Emerging Data Storage Technologies with Chris Bross of DriveSavers!

Emerging Data Storage Technologies Computer storage devices are ever-evolving. Help desks and IT teams need to be able to support too many flavors of hardware and OSes. Smart phones, tablets, solid state drives (SSD), hybrid drives (SSHD), shingled, laser heated and helium filled hard drives (HDD)? What does it all …

September 19th Rocky Mountain Chapter of HDI Monthly Meeting

Season Kickoff Event Knowledge Management Best Practices within Service Management Details:  Knowledge Management Best Practices within Service Management Knowledge management is an absolute requirement to improve efficiencies and enable an organization to expand its services or deliver different types of services. Yet often it is considered optional, and either not …

HDI 2014 Expo & Conference Just One Week Left to Submit Your Proposal!

Just One Week Left to Submit Your Proposal! We are still accepting proposals for the HDI 2014 Conference & Expo program. You have until this Friday to submit your speaker proposals for the following: One-Day Pre-conference Workshops Two-Day Pre-conference Workshops One-Hour Core Conference Sessions Be a thought leader in your …

Do you need more on-point, valid survey responses?

  Let the HDI Customer Satisfaction Index Service Help You with Survey Frequency! Do you need more on-point, valid survey responses? Do you want to avoid oversurveying your audience? The HDI Customer Satisfaction Index (CSI) Service is here to help! By optimizing your survey sampling, you can decrease survey abandonment and increase …

Speak at the Technical Service and Support Event of 2014!

Speak at the Technical Service and Support Event of 2014! Opportunity is knocking. This is your chance to get on stage at the HDI 2014 Conference & Expoand ignite passion in the more than 2,300 business leaders and professionals expected to attend HDI 2014.We will be accepting speaker proposals until August 16, 2013, for the …