Who’s Part of the HDI Community? You Are!

Technical service and support professionals love HDI because it provides them with a profound sense of community. It’s a community built by your peers that welcomes you with the resources, knowledge, and drive to achieve your career goals and optimize your support center.

HDI members are UNITED.

By a common objective…

By a regard for their industry…

And by camaraderie not seen in any other ITSM membership organization.

Join the HDI community today and prepare to supercharge your career, build your support network, and get the latest industry wisdom through:

Member only discounts on conferences, digital and live events, certification, training, services, and more, which will ultimately help you improve your skills and knowledge

Trending industry publications that can help you validate, benchmark, and improve your ability to service customers, help you be successful and stay current in the industry, and increase your personal value to your employer

A new world of networking and learning with esteemed technical service and support leaders and industry experts in the community in order to find answers to questions, learn about best practices, and leverage the experiences of others ​​​​​​800.248.5667

Be sure to mention our Chapter Specific Promo Code to discuss available discounts: LCRM.
It’s about being connected. It’s about being involved: participating, learning, networking, and always progressing. With an HDI membership, it’s all there for you.

We offer a variety of membership levels, each containing a unique set of career-defining resources tailored to meet the budget and the needs of you and your organization. So choose the one that’s right for you, and welcome to the community!

Membership – $295 (Discounts Available)
More benefits for professional growth.

What is included?

Members get access to valuable research and opportunities that help them connect, learn, and succeed—at one low price:

  • Access to HDIConnect, the online member community

  • Regular HDI local chapter meet-ups

  • Semiannual industry Practices & Salary Reports

  • Standards

  • Industry awards

  • Tools and templates

  • Research-based focus papers and briefs

  • Discounts on events, conferences, and services

Improve your career trajectory, elevate the customer experience, and drive better business results.

Visit or call 800.248.5667 and become a member today! Be sure to mention our Chapter Specific Promo Code to discuss available discounts: LCRM.